Answer :
Answer:
B. Segment the customers
Explanation:
"Managing queues" of customers in a place and especially in a restaurant is a difficult task to achieve.
Some of the techniques to be used are :
A). Train your servers to be friendly
Customers listen to the restaurant people and the servers when they speak politely to the customers and when they behave in a friendly manner to the customers.
C. Determine an acceptable waiting time for your customers
People do not like to wait outside a restaurant for their turn and find it very much disappointing. This also generates long queues in front of the restaurant. So it is advisable informed the customers about the acceptable waiting for their turn in order to avoid queue.
D. Inform your customers of what to expect
It is also advisable to inform the customers what type of service or food they are going to expect inside the place so that the customers can make decisions accordingly.
E. Encourage customers to come during slack periods.
Encouraging the customers to come during the slack times will prevent a huge crowd and helps in managing queues.
Thus option B). Segment the customers is not appropriate method to manage queues.
Thus the answer is
B). Segment the customers