Answer :
Answer:
Competent communication includes empathy
Explanation:
Social scientists have found that people who are considered to be competent communicators express five qualities: cognitive complexity, ethics, adaptability, self-awareness, and empathy.
Empathy is important for good communication. It implies people understand each other thoroughly and understand the differences all have in experiences in emotions. Empathy means to try to put yourself in the situation of another person, fathom why they act the way they do, not judge them, and consider their perspective. In communication, it creates a sense of closeness, understanding, and acceptance of differences.