Answer :
Phil is a property manager, which means he serves as a General agent to his landlord/client. This is further explained below.
What is a property manager?
Generally, When the owner of a piece of real estate cannot or does not choose to handle the day-to-day operations of the property, they may hire a property manager or estate manager to do it on their behalf for a fee.
A person who is responsible for the supervision of personnel, the motivation of those people, and the direction of the progression of an organization are called a manager. The one who is in charge of customer service handles complaints from customers and oversees and directs customer service personnel is an example of a manager.
In conclusion, In his role as a property manager, Phil acts as a General agent for his client, the building's landlord.
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